top of page

Perguntas Frequentes
The vibration is custom-tailored based on the size of your dog's snout, and falls into the XS, S, M or L categories. There's a minimum distance to start vibrating, so it doesn't go off when your dog is right next to the bowl or bed, and a maximum distance, so the device doesn't vibrate at just any distance.
Payments made on our website may be processed by partner payment processors, which act as authorized intermediaries. This means that when you make a purchase, you'll also be subject to the privacy, security, cancellation and refund policies of these platforms.The processors in charge will be identified at the time of payment. We recommend that you read the terms of use and privacy policies of these platforms carefully before completing your purchase.PIX is available at checkout and is processed by Wix or Mercado Pago.Card purchases are managed by Mercado Pago or PayPal.
You can request a free return of the BlinDog device within 7 calendar days of receiving it. The product and packaging must be in the same condition as when you received them.Custom products, Seu Pet em 3D and Quadro Pet em 3D, can't be returned.Returns only apply to products bought through this website. If you got your product from a retailer, contact the store to find out how to handle the return.
BlinDog is posted within 7 business days, usually on the 1st business day after you buy.Custom products, Seu Pet em 3D and Quadro Pet em 3D, take at least 15 business days of production before posting.After posting, Correios delivery takes 15 business days on average with standard shipping (free) and 7 business days with express shipping (paid by you, to get it faster). With either option, your order may arrive earlier or later than that.At the end of the year, because of the high volume of packages at Correios, delivery delays are common.
bottom of page

